Privacy Policy

Thank you for choosing to be part of our community at Tirumala Stores (“company”, “we”, “us”, or “our”, or ‘the ‘Website’). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, kindly contact us.

These Terms detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’), ‘Tirumala Stores’ and the company.

When you visit our Website or (“Site”) and use our services, you trust us with your personal information. The privacy of every individual is valued. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

It is requested to every user, to take time and read the Terms of Privacy in detail before availing our services, and If there be any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

This privacy policy applies to all information collected through our Website and App, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").

WHAT INFORMATION DO WE COLLECT?

1. Personal information you disclose to us

   
   Brief: We collect personal information that you provide to us such as name, address, contact information, including but not limited to the Billing Amount.
   We collect personal information that you voluntarily provide to us when registering at the Sites or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us in Information given below.
   All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
   The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and services that you avail.
   The personal information we COLLECT can include the following:
   Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data that you will provide for accessing the services.
   Credentials. We DO NOT collect passwords, password hints, and similar security information used for authentication and account access.

   2. HOW DO WE USE YOUR INFORMATION?

   
   Brief: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
   We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.
   We use the information we collect or receive:

   • To send you marketing and promotional communications [for Business Purposes and/or with your Consent]. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.

   • To send administrative information to you for Business Purposes, Legal Reasons and/or possibly Contractual. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

   • Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.

   • Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising and work with third parties who do so tailored to your interests and/or location and to measure its effectiveness.

   • Administer prize draws and competitions for our Business Purposes and/or with your Consent. We may use your information to administer prize draws and competitions when you elect to participate in competitions.

   • Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Sites.

   • To protect our Sites for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).

   • To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and/or possibly Contractual.

   • To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

   • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.

   3.DO WE MAKE UPDATES OR CHANGES TO THIS POLICY?

   
   Brief: Yes, we will update this policy as necessary to stay compliant with relevant laws.
   We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
   If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.